Flexible and Programmatic API
RESTful, publicly documented and extensible, our API is available to everyone who uses our platform. Giving flexibility and control over your server fleet, integrate with your internal tools as needed.
Seamless integration with existing systems
24 x 7 x 365 Support & Consultancy
Our 24×7 support team and Network Operations Center, provide a single point of contact for all of your support requirements. Available via Telephone, Instant Messaging and our Ticket System, in addition to Technical Account Manager resources where required.
In-house team with a wealth of game industry knowledge
Multiple escalation points, support from tier 1 to CTO
Coverage 365 days a year, 24 hours a day
Pre sales (SE) and post sales support (support/TAM)
Template, Profile & Scaling Engine
Our Template and Scaling Engine is designed specifically to handle high capacity, tuned for session based game requirements, while maintaining compatibility with multiple game types. A proven technology, facilitating multiple AAA titles and still in active development.
One click/API deployment of multiple game servers globally
Templated server configuration with no manual intervention
Scale with requirements, staying ahead of demand
Zero Downtime Patching
The benefits of Zero Downtime Patching are considerable, limiting player impact and streamlining the deployment process. We provide a distributed differential package based deployment for rapid server patching globally.
Rapid patch deployment with rollback facilities
Minimal bandwidth usage using differential update packages
Flexible package management from multiple sources
Log Collection & Management
Consolidated logging for the whole environment, point in time debug data for crash reporting. Spend less time finding the data on your server fleet and more time resolving any issues with your server builds.
Centralised logging for your entire solution
Assists debugging during development and post launch
Easy to access via our portal or via direct file transfer
Monitoring & Health Recovery
Global monitoring and health recovery for the whole server fleet, resource and capacity monitoring baked in, with extended metric exposure where required.
Health based recovery at an instance level
Granular dashboard metrics for resource usage (server and instance) and players (global, regional and provider)
Transparency of issues and resolution
We have proven experience working with major game engines and bespoke solutions
A blend of bare metal and cloud providers focussed on delivering a better player experience
Game server resources on demand, fulfilling capacity requirements by scaling automatically as your player base changes
Built for velocity and tuned for session based gaming
Predictive capacity, staying ahead of the curve
Region aware, covering time-zone driven CCU changes
Our Hybrid Scaling Technology and team address some of the gaming industry’s biggest challenges.
ClanForge automatically scales in line with player demand. This removes the risk of a negative player experience and improves cost efficiency.
Simplify the cloud with a single gateway to Google Cloud Platform, Amazon Web Services, Microsoft Azure and the very best bare metal providers.
We blend a foundation layer of global bare metal, bursting into cloud to maximise cost savings.
In the event of an outage, single click auto migration can move a game between clouds.
Multiplay provide 24/7 live ops support, continually monitoring uptime of games and negating the need to build an in-house support team.
Our hybrid scaling technology gives you access to the very best Bare Metal and Cloud providers. We offer a flexible solution that can be tailored to the game audience requirements around the world. Please get in touch with the team to discuss the requirements for your game launch or migration.
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