Technology & Toolkit

with


Technology and Toolkit

FLEXIBLE & PROGRAMMATIC API

RESTful, publicly documented and extensible, our API is available to everyone who uses our platform. Giving flexibility and control over your server fleet, integrate with your internal tools as needed.

Key Benefits:

  • Seamless integration with existing systems
  • Extensible
  • Publically documented

24X7X365 SUPPORT & CONSULTANCY

Our 24×7 support team and Network Operations Center, provide a single point of contact for all of your support requirements. Available via Telephone, Instant Messaging and our Ticket System, in addition to Technical Account Manager resources where required.

Key Benefits:

  • In-house team with a wealth of game industry knowledge
  • Multiple escalation points, support from tier 1 to CTO
  • Coverage 365 days a year, 24 hours a day
  • Pre sales (SE) and post sales support (support/TAM)

TEMPLATE, PROFILE & SCALING ENGINE

Our Template and Scaling Engine is designed specifically to handle high capacity, tuned for session based game requirements, while maintaining compatibility with multiple game types. A proven technology, facilitating multiple AAA titles and still in active development.

Key Benefits:

  • One click/API deployment of multiple game servers globally
  • Templated server configuration with no manual intervention
  • Scale with requirements, staying ahead of demand

ZERO DOWNTIME PATCHING

The benefits of Zero Downtime Patching are considerable, limiting player impact and streamlining the deployment process. We provide a distributed differential package based deployment for rapid server patching globally.

Key Benefits:

  • Rapid patch deployment with rollback facilities
  • Minimal bandwidth usage using differential update packages
  • Flexible package management from multiple sources

LOG COLLECTION & MANAGEMENT

Consolidated logging for the whole environment, point in time debug data for crash reporting. Spend less time finding the data on your server fleet and more time resolving any issues with your server builds.

Key Benefits:

  • Centralised Logging for your entire solution
  • Assists debugging during development and post launch
  • Easy to Access via our Portal or via Direct File Transfer
  • Just-in-Time debugging, log collection and management for the whole lifecycle of your game

MONITORING & HEALTH RECOVERY

Global monitoring and health recovery for the whole server fleet, resource and capacity monitoring baked in, with extended metric exposure where required.

Key Benefits:

  • Health based recovery at an instance level
  • Granular dashboard metrics for resource usage (server and instance) and players (global, regional and provider)
  • Transparency of issues and resolution

We have proven experience working with major game engines and bespoke solutions

WHAT IS HYBRID SCALING?

  • A blend of bare metal and cloud providers focussed on delivering a better player experience
  • Game server resources on demand, fulfilling capacity requirements by scaling automatically as your player base changes
  • Built for velocity and tuned for session based gaming
  • Predictive capacity, staying ahead of the curve
  • Region aware, covering time-zone driven CCU changes

Access Amazon Web Services, Google Cloud Platform, Microsoft Azure and the very best bare metal providers through a single API

A better player experience.

Our Hybrid Scaling Technology and team address some of the gaming industry’s biggest challenges.

Capacity Planning

ClanForge automatically scales in line with player demand. This removes the risk of a negative player experience and improves cost efficiency.

Multi-Cloud Strategy

Simplify the cloud with a single gateway to Google Cloud Platform, Amazon Web Services, Microsoft Azure and the very best bare metal providers.

Cost Optimisation

We blend a foundation layer of global bare metal, bursting into cloud to maximise cost savings.

DDoS Mitigation

In the event of an outage, single click auto migration can move a game between clouds.

Live Ops

Multiplay provide 24/7 live ops support, continually monitoring uptime of games and negating the need to build an in-house support team.

Global Server Locations

Our hybrid scaling technology gives you access to the very best Bare Metal and Cloud providers. We offer a flexible solution that can be tailored to the game audience requirements around the world. Please get in touch with the team to discuss the requirements for your game launch or migration.

Get in touch

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