Meet the Team: Jonny Hughes

2019-05-10T13:58:54+01:00May 10th, 2019|Meet the Team|

The Customer Experience team is made up of two parts collectively: Technical Support, supporting our customers whenever they need us, 24/7 globally, and Technical Account Managers (TAMs for short) who proactively manage the technical elements of launching a game, working extremely closely with our customers before, during and post-launch. What do you do at Multiplay? [...]

Multiplay customer experience – The total package

2019-09-24T16:24:52+01:00May 10th, 2019|Uncategorised|

Gaming never sleeps, not really. Somewhere in the world, there are millions of gamers exploring, discovering, conquering and building. Which means in a studio nearby there’s a developer or liveops team watching a bank of monitors nervously. It’s a stressful and time-consuming scene, which is why along with our exceptional hosting services, so many of [...]

Provisioning your game servers – part one

2019-06-10T16:33:09+01:00May 8th, 2019|Essential Guide to Game Servers|

This blog is part of our ongoing Essential Guide to Game Servers series. This is part one on provisioning - part two is here. If you've ever provisioned a number of servers for a game, you'll know that there is a lot of ground to cover before you get to a place where you can [...]

Launching the fastest growing battle-royale of all time – Apex Legends

2019-05-08T14:43:39+01:00April 30th, 2019|Game Server Hosting|

With no preamble and no warning, Respawn Entertainment launched one of the most popular games of all time: Apex Legends. Let’s not underplay this. Scaling from zero to 10-million players in 72 hours, and then to 50-million unique players in four weeks, is wild. For context; Fortnite, widely regarded as the biggest title in the [...]

Meet the Team: Gemma Rye

2019-04-25T14:21:19+01:00April 25th, 2019|Meet the Team|

Sales Operation enable the Global Sales Teams to succeed by designing, implementing and managing processes. They work to improve internal sales processes and provide support to our Global Sales Team. What do you do at Multiplay? I am the Sales Operations Manager for Multiplay. I am responsible for cross team project management, processes, systems, reporting, [...]

Meet the Team: Matthew Thomas

2019-04-17T15:24:06+01:00April 17th, 2019|Meet the Team|

The TechOps team provide tooling to assist other teams (and customers), perform maintenance to ensure all game servers operate at their best and provision new machines based on customers' requests. They frequently work alongside the Engineer, Support and Sales teams.  What do you do at Multiplay? I'm officially a Senior Systems Engineer. I look after [...]

Mastering the Apex of Scaling Game Servers – GDC 2019

2019-04-12T16:25:33+01:00April 12th, 2019|Events|

Did you miss Multiplay's Developer Session at GDC 2019? Fear not, you can now watch the recording for free in the GDC vault! Larry Rye, (Lead Solutions Engineer at Multiplay) is joined by Jon Shiring and Fred Gill from Respawn Entertainment to talk about how Respawn and Multiplay scaled Apex Legends to phenomenal numbers. In [...]

Making and delivering matches – part two

2019-05-15T12:08:05+01:00April 7th, 2019|Essential Guide to Game Servers|

This blog is part of our ongoing Essential Guide to Game Servers series. This is part two on matchmaking – you can read part one here. In part one we introduced the basics of matchmaking, running through Quality of Service (QoS), skills and attributes, and algorithms. In part two we pick up the thread once [...]

Making and delivering matches – part one

2019-05-15T12:09:08+01:00March 27th, 2019|Essential Guide to Game Servers|

This blog is part of our ongoing Essential Guide to Game Servers series. This is part one on matchmaking – part two is here. Matchmaking can be a complicated, often magical black box that steals your players’ first couple of minutes spent inside the game. It’s regularly blamed for marred launches, long wait-times, unreasonable lag, [...]

Meet the Team: Larry Rye

2019-03-21T21:25:05+00:00March 20th, 2019|Meet the Team|

Multiplay are the enterprise game server hosting specialists for some of the most loved games worldwide. In this blog series, you'll learn little bit more about the people behind your smoothest online multiplayer experiences.  What do you do at Multiplay? I work in technical pre-sales, what we call a Solutions Engineer. I head up our [...]