The TechOps team provide tooling to assist other teams (and customers), perform maintenance to ensure all game servers operate at their best and provision new machines based on customers’ requests. They frequently work alongside the Engineer, Support and Sales teams.
What do you do at Multiplay?
I’m officially a Senior Systems Engineer. I look after servers, networks and rant about bad software. I’ve a background in systems performance and I’m a sucker for the pursuit of squeezing every drop out of a box, be it network, CPU or disk schedulers. You can find me patching kernels and throwing ideas for improvements at my colleagues at 2 AM in the morning.
What does a typical work day look like for you?
Every day is completely different. Generally I spend the majority of my time doing project work and the rest of the time putting out fires. Some days I’m doing routine maintenance, working intensely with a customer to resolve an issue other days I’m drawing up plans to solve problems we could face later on. As a result, I’m constantly thinking about scale, and trying to be as prepared as can be for the next big game.
What made you decide to work at Multiplay?
Easy, the culture and the people. The technology for our scaling platform was in its early days when I joined and two weeks in we launched the first game on it. There was a buzz around the office as despite a few niggles here and there, it was working. That buzz has stuck around for the most part as we try to push that scaling tech, and other products to handle massive scale, reliably.
What cool projects are you working on?
Mostly automation. The scaling system means that we need to find ways to script data from our ‘source of truth’ and get into monitoring, alerting etc. I’m looking to roll out a new Linux distribution with the rest of the team to standardize our core API and further the ease of that monitoring and automation. This has come with many requirements (some legacy, some new and some enforced by knowing these machines could take a lot more pressure on any launch).
Favorite online video game experience?
I had a lot of fun playing RE5 with a good friend of mine. It’s only co-op and love or hate the game (I’m a huge fan of Resident Evil) we’d just worked our way through a pretty tricky part of the game, and dropped down into some sewers. I ran ahead thinking that danger was over until over the mic I hear my friend say ‘oh my god’ repeatedly. I walked back and he was looking at the floor (not a zombie to be seen) and I asked what was up. He just replied ‘rats’, and carried on running past.
What are you most excited for in 2019 with Multiplay?
Seeing automation everywhere to free up time from the repetitive to work on more automation, or to tweak some things here or there to get a fast, stable platform is really exciting to me.
You can only say one word for 24 hours, what word would it be?
HELP – I’d like people to know somethings up, and it’s a pretty universal sign I suppose.
Multiplay is located on the border of Hampshire’s beautiful New Forest, and populated with a diverse team dedicated to bringing people together in interactive experiences.
If you’re interested in joining our team (we’re hiring in other locations too!), check out our careers page. We’re always on the lookout for talented, passionate individuals to join us and help shape the future!